Shipping Policy and Returns
Shipping Policy
N.E. Love Naturals, LLC
Shipping Policy
At N.E. Love Naturals, we strive to deliver your orders promptly and in perfect condition. Please take a moment to review our shipping policy:
Shipping Days:
- We ship orders Monday through Wednesday to ensure your candles arrive in optimal condition.
- Orders placed after 12 PM on Wednesday will be processed the following Monday.
Processing Time:
- All of our candles are poured to ensure the highest quality.
- Orders are not shipped or delivered on holidays or weekends.
Shipping Rates:
- Shipping rates are calculated at checkout based on the weight and destination of your order.
No Returns or Exchanges:
- Due to the handmade nature of our products, we do not accept returns or exchanges.
Damaged Items:
- If your order arrives damaged, please send a picture of the damaged item(s) to our customer service within two days of receipt.
Shipping Restrictions:
- International Shipping Policy: We currently do not ship outside the U.S.
Contact Information:
- For any shipping inquiries or concerns, please contact us at info@nelovenaturals.com.
Location:
- All products are made and shipped from Miami, FL, USA.
Thank you for choosing N.E. Love Naturals. We appreciate your business and are committed to providing you with high-quality, handcrafted candles and products.