Shipping Policy and Returns

Shipping Policy

N.E. Love Naturals, LLC

Shipping Policy

At N.E. Love Naturals, we strive to deliver your orders promptly and in perfect condition. Please take a moment to review our shipping policy:

Shipping Days:

  • We ship orders Monday through Wednesday to ensure your candles arrive in optimal condition.
  • Orders placed after 12 PM on Wednesday will be processed the following Monday.

Processing Time:

  • All of our candles are poured to ensure the highest quality.
  • Orders are not shipped or delivered on holidays or weekends.

Shipping Rates:

  • Shipping rates are calculated at checkout based on the weight and destination of your order.

No Returns or Exchanges:

  • Due to the handmade nature of our products, we do not accept returns or exchanges.

Damaged Items:

  • If your order arrives damaged, please send a picture of the damaged item(s) to our customer service within two days of receipt.

Shipping Restrictions:

  • International Shipping Policy: We currently do not ship outside the U.S.

Contact Information:

  • For any shipping inquiries or concerns, please contact us at info@nelovenaturals.com.

Location:

  • All products are made and shipped from Miami, FL, USA.

Thank you for choosing N.E. Love Naturals. We appreciate your business and are committed to providing you with high-quality, handcrafted candles and products.